1. The initial inquiry, which is free, where we try to provide you with the most helpful standard information on what to look for and expect from any entertainment company you choose to hire. This is usually on the phone, and should we not be available or suitable to your specific needs we try our best to send you to another company that may be able to help you out, after all there are different levels of professionalism, different budgets and price ranges, and of course personal preferences. A major goal of Trust The Entertainer's mission statement is your satisfaction, not ours. It is your day.
2. After looking over our web site and the information we provide, should you choose to contract with us, we will provide a personal planning conference at a mutually conveinent time, should you want one. Not all potential clients want or have the time for this optional meeting. We have successfully compleated hundreds of Wedding Receptions without a prior physical meeting, not to mention any clients from out of state. Last but not least, unlimited consultations, on the phone, or over the internet, to assure you can Trust The Entertainer.
3. Up to Four hours time. Sometimes we are asked for less time than four hours, but because each availability we have is limited, you are booking the time slot. Four hours is the minimum, less time does not cost less, and you can purchase additional time should you want, or need to.
4. Trust The Entertainer is Your Master of Cerimonies. Jon Scott is an Experienced Professional Wedding Coordinator & Master of Cerimonies, with 30 years of radio announcing experience, and 25 years of live Master of Cerimonies experience It is a fair statement to make that being on the radio is not a requirement to be a great wedding MC / DJ, entertainer, but it surely can be a defigning attribute; at most wedding receptions and events we provide an assistant at no cost to you, to enhance the quality of your event; the assistant has various duties such as when the MC announces the bridal party into your venue, takeing visual cues to assure music levels are correct, or at any other time the MC is coordinating events at your reception, such as cake cutting, bouquet / garter toss, dollar dance, and any other events in your personal itinerary; the assistant also attends to requests and dedications, allowing the Dj to monitor, plan and prepair the flow of music without distraction, and incorporate your guests musical tastes.
5. A Reception itinerary program custom designed to your tastes. With our experience we are easily able to help guide you through the process of setting your itinerary in the most efficient way, coordinating and keeping the other professionals you have hired notified and alerted as to what is next on your itinerary, to get the most out of your reception or event. However all ultimate dicisions are yours to make, with our suggestions and experience in mind, for you to rely on.
6. Brand new professional sound equipment featuring new technology JBL audio accoustic system. A new Sennheiser Wireless Microphone [a clear signal rated for 500 feet]. As well as a new AKG acoustics dynamic supercardioid microphone, used by the entertainer when the dancing begins.
7. New anti-shock, anti-skip professional compact disc / .Mp3 players by Pioneer.
8. Travel time, set up time and breakdown / packup time is included in the price and is not part of your time period you contract for. We require a 90 minute period of time prior to your guests arival, to set up, position and test our equipment. Without going into the details, that set us apart from other entertainment companies, our new JBL audio accoustic system allows us to do some fairly amazing stuff. Every event room is analized and processed, using a variety of sound tests, analizers and our experience to give you amazing sound quality for your reception. This is why it is necessary for us to be in on the ground floor plans of your event, often a floor plan is very helpful. We will explain more about and get your input on this aspect of our service after you have contracted with us.
9. Backup equipment on site at every event.
10. Notary Public services available at no additional charge with each wedding package held within the jurisdiction of the State of Maine. Click here for the specific services of a Maine Notary Public.
11. Travel between Kittery and Fort Kent Maine has been our normal coverage area, however travel to New Hampshire, Vermont or Massachusetts is not out of the question.
12. Liability insurance for everyones protection, in the amount of One Million Dollars . Many of the major wedding facilities and venues require all vendors to provide certificates of insurability as a requirement to perform at their places of business.
13. We do not subcontract your event, you work with the entertainer at all times, absent of a real, immediate, life or death emergency, which has never happened to us, yet, but could. Anyone who has studied Business Administration can tell you a fact that is inescapable; a single operator or sole proprietorships' ability to perform is directly related to many factors, that are out of the control of a single person, such as health, unaviodable personal or family tragedy, an accident, and many other factors. Except in these rare situations you will be working with us and we will be the entertainment at your event; however we make no absolute guarantee simply because there are no guarantee's in life, and we do reserve the right to satisfy our duty to you by employment of a qualified entertainer that meets our standards, should it be necessary. We often fill dates for other entertainers who may have a valid emergency if we are available. In this situation we are not subcontracting your event but we are forfilling our duty of care to ensure you have an entertainer and that you are not left stranded. In signing our contract it is understood we have this option and we use it only in an emergency.
14. Attire. At Trust The Entertainer we dress in accordance with the level of formality of your event. There are different avenues of thought on what an entertainer should wear, one thought is that we are not the center of attention, the Bridal party is. Some like us to dress down by wearing a suit and tie, not a Tuxedo. This seperates us by look. Other clients prefer a formal Tuxedo, ultimately it is your preference that counts. We can dress down even furthur for parties and dances. Up or down, we do it for you.
15. Continuous non-stop music. We do not take breaks. In the unlikely event of equipment failure, we have a backup system with us. Of corse if there is a failure there may be an inturuption requiring a small amount of time, which we will gladly make up any time that is lost due to any system failure, if there is no objection from the venue.
16. Trust The Entertainer will never invite potential clients to veiw your reception. This is an unacceptable practise.
17. Secure Internet Communications. It is very important to point out that if you are viewing specific pages on our web-site, you will see the address line is a SECURE GREEN COLOR, with a padlock icon, we use this security on any page that involves transmission of any data. The Extended Validation SSL standard, sets the bar for Certificate Authentication higher than ever before, in order to inspire more confidence and trust in internet users. The standard mandates an extensive process for confirming the identity and business legitimacy of a certified web site, such as our site. This is the future of secure web technology, and security minded companies. Any page you see the GREEN ADDRESS BAR means it is SECURE. Older browsers and OS may not recognize this newer standard, and if you change the advanced settings on your internet explorer 7+ browser, the address bar may not appear Green, however the security is still there. This extra layer of internet security is extremely expensive costing close to $2800.00 per year and is a feature of our web-site, to ensure your data interaction with us is private.
18. Overtime - $150.00 per hour.
19. Secure Interactive Forms - {All forms & areas of communication are secured by the technology described in # 17} We feature a private members area that has all the forms for planning your event, and for giving us your input on the quality of our service you receive. We would love to put your comments and a photo or two of your event on our Testimonials Page. As explained elsewhere on this site, before the internet we often received letters, thank you cards, photos and positive word of mouth feedback that many times lead to more business from anyone who had hired us. Today with the use of the internet, the letters, thank you cards, photos and positive word of mouth we receive is a powerful tool that assists other potential clients in their very important decision.
20. Piece of Mind - Once you have contracted with Trust-The-Entertainer you can rest assured when you begin your event you will have a seasoned Entertainer who possesses the knowledge to keep your event moving, with everyone's cooperation, we keep your other vendors, and yourself, informed as to what is taking place next. {we call this the power of the microphone} This results in less wasted time and more fun, in a friendly professional manner.
